If the device is already defective, please contact us immediately. We test all devices for functionality, but in rare cases it can happen that the goods are damaged during transport. In this case, you will receive a new device free of charge and we’ll accept the shipping costs for the replacement and return delivery.
Articles in this section
- How good is the quality of China Smartphones / Tablets / Gadgets?
- What about updates with China Smartphones?
- Do the smartphones in Europe work without problems?
- Where can I get updates to my Xiaomi devices?
- Are the smartphones SIM lock free?
- Is there a user manual for the device?
- What is the difference between a normal SIM / Nano SIM / Micro SIM?
- What is OTA updates?
- Which LTE networks support the China Smartphones?
- What if the device doesn’t work or is defective when delivered?