Usually the requests are processed the same day. Our support team is active on working days from 8am to 5pm but is often there until late at night. Due to the time difference and the expansion of the support staff to the whole world, it can take about a day.
How quickly will my support requests be processed?
Comments
1 comment
I made an order TXBOGIIWT, and you shipped it with Singapore post, without informing me, i made the order because you listed shipping with DHL Express, you did not respect me as a customer, bad services, no true tracking numbers, no reasonable answers, i regret i made an order on this site, more than 2 weeks i received nothing and still waiting, i want to warn other customers to be careful.
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